At jili58, protecting the personal information of every Filipino player is a core commitment. This Privacy Policy explains what data we collect, how we use it, and the rights you hold as a user of our platform. Please read this page carefully before registering or using any feature on the site.
When you register and use jili58, we collect certain personal information necessary to operate your account and deliver our services. This includes your full name, date of birth, email address, mobile number, and payment details such as your GCash or Maya account information. We also collect technical data such as your IP address, device type, browser version, and session activity logs to help us maintain platform security and improve performance. Identity verification documents may be requested when you make a withdrawal or when our compliance team requires confirmation of your identity. All information collected is stored securely and accessed only byauthorised personnel who require it to perform their duties. We do not collect any information beyond what is necessary for the safe and compliant operation of the platform.
The personal data we collect is used exclusively to operate and improve the jili58 platform for Filipino players. We use your information to verify your identity during registration and withdrawal, to process deposits and payouts in Philippine pesos, and to provide customer support when you contact our team. Your data also helps us detect and prevent fraudulent activity, ensure compliance with applicable regulations, and send you important account-related notifications. We do not use your personal information for unsolicited marketing without your explicit consent. Any communication we send will be directly related to your account activity or platform updates that affect your experience.
jili58 does not sell, rent, or trade your personal information to any third party for commercial purposes. We may share limited data with trusted service providers who assist us in operating the platform, such as payment processors and identity verification partners, strictly under confidentiality agreements. These partners are only permitted to use your data for the specific purpose for which it was shared and are prohibited from using it for any other reason. In cases where we are legally required to disclose information — such as in response to a valid court order or regulatory request — we will comply with applicable Philippine law. We will notify you of any such disclosure where we are legally permitted to do so.
Your personal data is stored on secure servers protected by industry-standard encryption and access controls. We implement technical and organisational measures to guard against unauthorised access, accidental loss, alteration, or disclosure of your information. All payment transactions on the platform are processed through encrypted channels to protect your financial details at every step. Our security team regularly reviews and updates our data protection practices to address emerging threats and maintain the highest standards of player safety. While we take every reasonable precaution, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your jili58 account and to keep your login credentials confidential at all times.
We retain your personal information for as long as your account remains active and for a reasonable period thereafter as required by applicable regulations and our internal compliance obligations. If you choose to close your account, we will retain certain records for the minimum period required by Philippine law before securely deleting or anonymising your data. Transaction records and identity verification documents may be kept for a longer period where required by anti-money laundering regulations or other legal obligations. You may request details about the specific retention periods applicable to your data by contacting our support team. We will always handle your data with care and in accordance with this Privacy Policy throughout the retention period.
As a registered player on jili58, you have the right to access the personal information we hold about you and to request corrections if any details are inaccurate or out of date. You may also request the deletion of your personal data, subject to our legal and regulatory retention obligations. If you wish to withdraw your consent for any specific use of your data, you can do so by contacting our support team, though this may affect your ability to use certain features of the platform. We are committed to responding to all data-related requests in a timely and transparent manner. For any privacy concerns or to exercise your rights, please reach out to our support team using the contact details provided in the footer of this page.
jili58 reserves the right to update this Privacy Policy at any time to reflect changes in our practices, technology, or applicable regulations. When we make material changes, the updated policy will be published on this page with a revised effective date. We encourage you to review this page periodically so that you remain informed about how we protect your data. Your continued use of the platform after any update constitutes your acceptance of the revised Privacy Policy. If you have questions about any changes, our support team is available around the clock to assist Filipino players.
All personal information you provide to jili58 is stored on encrypted, access-controlled servers. We apply strict internal policies to ensure only authorised staff can view your data, and only when necessary to support your account or comply with legal requirements.
We never sell your personal information to third parties. Any data shared with service partners is strictly limited to what is needed to operate the platform, and all partners are bound by confidentiality agreements that prohibit any other use of your information.
You have the right to access, correct, or request deletion of your personal data at any time. Our support team is available 24/7 to assist Filipino players with any data-related requests, and we are committed to responding promptly and transparently to every enquiry.
Whenever we make significant changes to this Privacy Policy, we will update this page with a new effective date. We recommend bookmarking this page and checking it periodically so you are always aware of how your information is being handled on the platform.
If you have any questions about how jili58 handles your personal data, or if you would like to exercise any of your data rights, our support team is here to help. You can also visit our FAQ page for quick answers to common questions about accounts, payments, and platform policies.